Dream Home Furniture

Delivery Options

Q: What delivery options do you offer?

We offer three delivery services: Full-Service Delivery (placement in the room of your choice, assembly and packaging removal), Indoor Drop Off (items brought just inside your front door) and Outdoor Drop Off (order left outside your front door, no one needs to be home). Availability and charges depend on your postcode and chosen delivery date.

Q: What is included with Full-Service Delivery?

Full-Service Delivery includes placement in the room of your choice, assembly of all items by our two-person team, removal of all boxes and packaging, and a delivery time slot sent to you before delivery. It does not include removal of old furniture, and an adult aged 18 or over must be at home to receive the delivery.

Q: Can I rearrange or cancel my delivery?

Yes. Please contact us at least 48 hours before your delivery date to rearrange or cancel, so no extra charges apply. If nobody is at home to receive a Full-Service Delivery or Indoor Drop Off, a redelivery charge may apply, or an Indoor Drop Off may be left as an Outdoor Drop Off instead.

Choose the delivery option that suits you. From our base in Greenock, we deliver your furniture to homes across the UK.

UK-wide delivery
Carefully packed
Costs shown at checkout

See delivery options Ask about delivery

Choose your service

Delivery Options at a Glance

Compare our delivery services and choose the one that suits you at checkout.

Swipe sideways to compare all options →

What’s includedAll options include tracked UK delivery.	Most complete Full-Service Delivery Adult 18+ required*	Indoor Drop Off Adult 18+ required*	Outdoor Drop Off No one needs to be home
Delivery charge	£99^**One flat rate for any number of items	£39^**	Free^**
Room-of-choice delivery		Delivered just inside your front door	Left outside your front door
Full assembly of all items
Removal of boxes and packaging
Two-person delivery team
Delivery time slot sent before delivery
Choose your delivery day

^* An adult aged 18 or over must be at the address to accept the delivery.
^** Delivery charges are per order and are shown at checkout before you pay. Charges may differ for some postcodes, such as the Scottish Highlands and Islands, Northern Ireland and offshore areas. See our Delivery Information for full details.

Two delivery team members carrying a boxed item to a customer’s front door

Delivery team assembling furniture inside a customer’s home

Delivered with care

Good to know

Important delivery information

Please read these points before choosing your delivery option.

A person aged 18 or over must be present to receive Full-Service Delivery and Indoor Drop Off.

Full-Service Delivery: if no adult is at the address during your delivery time slot, a redelivery charge will apply to rebook your delivery.
Indoor Drop Off: if no adult is at the address during your delivery time slot, we may leave your order as an Outdoor Drop Off instead. If we can’t, a redelivery charge will apply to rebook. If your delivery is changed to Outdoor Drop Off, the Indoor Drop Off charge is not refunded.
Delivery availability and charges depend on your postcode and chosen delivery date, and are confirmed at checkout. Extra charges may apply for some areas.
For deliveries outside our standard delivery area, we’ll send you a 4-hour delivery window before your delivery.
Our delivery service does not include removal of old furniture.

Full terms are in our Delivery Information and Returns & Refunds policies. Questions? Contact us.

Delivery FAQs

Your delivery questions answered

Everything you need to know about getting your new furniture home.

01What delivery options do you offer?

We offer three delivery services, so you can choose the one that suits you:

Full-Service Delivery – we place your furniture in the room of your choice, assemble it and take away all the packaging.
Indoor Drop Off – we bring your items just inside your front door, ready for you to unpack and assemble.
Outdoor Drop Off – we leave your order outside your front door, so you don’t need to be at home.

Availability and charges depend on your postcode and chosen delivery date.

02How much does delivery cost?

The cost depends on the delivery service you choose and where you live. Full-Service Delivery is one flat rate per order, however many items you buy, and Outdoor Drop Off is our lowest-cost option.

The exact delivery charge for your postcode is always shown at checkout before you pay. You can also compare the options in the Delivery Options at a Glance table above.

03What is included with Full-Service Delivery?

Full-Service Delivery is our most complete service. It includes:

Placement in the room of your choice
Assembly of all items by our two-person team
Removal of all boxes and packaging
A delivery time slot sent to you before delivery

Please note that our delivery service doesn’t include removal of old furniture, and an adult aged 18 or over must be at home to receive the delivery.

04Can I rearrange or cancel my delivery?

Yes – we know plans change. Please contact us at least 48 hours before your delivery date to rearrange or cancel, so no extra charges apply.

If nobody is at home to receive a Full-Service Delivery or Indoor Drop Off, a redelivery charge may apply, or an Indoor Drop Off may be left as an Outdoor Drop Off instead. Cancellations and refunds are covered in our Returns & Refunds policy.

05Where do you deliver?

We deliver to most addresses in mainland UK from our base in Greenock, Scotland. Some areas – such as the Scottish Highlands and Islands, Northern Ireland and offshore islands – may have limited availability or extra charges.

Enter your postcode at checkout to see the delivery options and charges for your address, or contact us if you’re unsure.